Processes, Performance Drivers and ICT Tools in Human Resources Management

Human resource (HR) management.

There are 6 keys qualities of an HR Manager:

1.- Organization.

2.- Problem Solving.

3.- Communication.

4.- Expertise.

5.- Leadership.

6.- Ethics.

HR Managers to be Accountable and/or Responsible for the Following Business Processes:

- Preparing and Reviewing

- Interviewing

- Managing

- Instituting

- Evaluating

- Establishing

- Designing

- Outplacement

 

PERFORMANCE DRIVERS

2 concepts.

Kaplan: Describes performance drivers in Balanced Scorecards (BSC) context.

Grundy and brown: Describes performance driver analysis as one of the methods for implementing HR strategy.

We need to 3 categories to to make distinction between performance drivers.

The improvements emergin from these performance drivers may include several.

ICT for Translation and Interpreting

A Shortage of Qualified Linguists

–                    Paris declaration (2010)

–                    European Institutions anticipate a similar shortage in the next ten years.

–                    Industries are concerned about this.

–                    Average class of $325,000 euros per business.

How to tackle these crisis?

Through education and school of thought leans to a experiental learning.

DIFFICULTIES FOR THE METHOD LEARNING

Experience is vital, and it should be authentic. But, how does it became authentic?

-  John Dewey (1859 – 1952) One of the primary figures associated with philosofy of pragmatism.

David Kolb

1.- New Experience is encountered, or a reinterpretation of an existing experience.

2.- Reflexive observation.

3.-  Abstract conceptualization.

4.- Active experimentation.

Professional experiences enables lecturers to include specific difficulties in class exercises, based on their field observations.

 Then, these lectures are scripted

EMPOWERING STUDENTS AND FOSTERING TEAM WORK AND PROFESSIONAL SKILLS

–                    The Wiki Tool

It can support a collaborative construction of knowledge.

Can also be used to make learners play different roles and cosider different perspectives.

Can help provide access to expert performance.

CONCLUSIONS

The variety of tools provided by these new technologies facilities the production of authentic materials and offer flexibility and adaptation to different types of learning patterns. ICT are still a fertile field for research and development.

The Role of the ICT Sector in Spanding Economic Opportunity

THE BUSINESS CASE FOR ENGAGEMENT

ICT companies to help the poor get richer is opportunity.

Power ⇒ skills. 

Connectivity ⇒ sistem. 

Content ⇒ equals: high demand for ICT.

LOW-INCOME HOUSEHOLDS

ICTs became cheaper and more powerful. As economic opportunity expands, many of these micro-entrepreneurs will enter the formal economy.

INNOVATIONS

Most not only be affordable, reliable, and relevant. It must also have a low “total cost of ownership”.

INNOVATION BLOWBACK

In the ICT sector, both technological and business model innovations have the potential to blowback.

BUSINESS STRATEGIES FOR THE ICT SECTOR IN EXPLANDING ECONOMIC OPPORTUNITY

The most important way ICT companies can expand is to get those technologies out there and simuyltaneously drive the development and diversification of relevant content, applications and services.

CREATING INCLUSIVE BUSINESS MODELS

Two strategies:

 1.- Horizontal Deepending: Essentially about adding new costumer.

 2.- Vertical Deepending: Seek to grow markets by connecting technology more directly to opportunities and services that increase productivity, income, and quality of life.

Electronic Era

From 1946 to 1957...

The main events of this era was the electronic devices and the advent of solid states devices.

EVENTS

• Transistors Period
• Integrated Circuits Period

-

The Electronic Numerical Integrator and Computer
It was the first electronic and general purpose computer.

- Transistor (1947)

• Electronic device.
• Lightweight and faster.
• Foundation of every electronic device.

 - Integrated Circuit
Was created by Jack Kilby, and revolutionized the use of computer and electronic devices.

- The Computer Processor
Was a fast-paced development, and was created by Pier Giorgio Perotto and Don Estride.

- The Telegraph
Was created by Samuel F.J. Morse. He invented the first magnetic telegraph in 1832. Before that, in 1815 he made an experiment version.

- Telephone and Radio
The first successful bi-directional transmission of clear speech by Bell and Watson was made on March 10th 1876.
Marchese Guglielmo Marconi invented the radiotelegraph.

Electromechanical Era

From 1840 to 1940...

On this time the information and knowledge was converted into electrical impulse.
There are three important aspects that defined this era:

- Colossus Machine
It was the first electronic calculation device. It was invented by the British.









- The Beginning of Telecommunication

• Voltaic Battery
• Telegraph 
• Telephone and Radio

- Mark 1
It was the first "complete Turing" computer, and was invented from 1939 to 1944 by IBM. It was supported by the United States.